Popular Posts

9 Retail Leader Insights from NRF 2020
I share insights gained from the National Retail Federation’s convention, NRF 2020.

Microsoft Disrupts RPA Market with Power Automate Announcement
Steve Ballmer, then CEO of Microsoft in 2008, famously chanted “Developers! Developers! Developers”. In 2014 the new CEO, Satya Nadella,

Steps to Begin Scaling your Automation Intake Process
Interest in automation has grown as a transformative force and the reputation of your digital assistants to efficiently deal with repetitive work has spread. Now ideas are flowing in. So how do you sift through them and scale your intelligent process automation practice? In this article I share some tips for scaling your intake process to an enterprise level.

Calculating RPA Efficiency and Process Execution Cost
It’s tempting to assume that automation is better and more cost effective, but do you have the numbers to truly
Latest Posts

9 Retail Leader Insights from NRF 2020
I share insights gained from the National Retail Federation’s convention, NRF 2020.

Microsoft Disrupts RPA Market with Power Automate Announcement
Steve Ballmer, then CEO of Microsoft in 2008, famously chanted “Developers! Developers! Developers”. In 2014 the new CEO, Satya Nadella, emphasized a cloud-first commitment. Microsoft is converging those visions to empower any business user to be a developer….and they just re-emphasized the commitment to Automation in that vision. The Microsoft Power Platform is a trifecta

Steps to Begin Scaling your Automation Intake Process
Interest in automation has grown as a transformative force and the reputation of your digital assistants to efficiently deal with repetitive work has spread. Now ideas are flowing in. So how do you sift through them and scale your intelligent process automation practice? In this article I share some tips for scaling your intake process to an enterprise level.

Calculating RPA Efficiency and Process Execution Cost
It’s tempting to assume that automation is better and more cost effective, but do you have the numbers to truly assess the underlying value of each automation? If you’re using a charge-back model, do you have a means to distribute your costs fairly amongst processes? As a strategist, can you articulate the economies of scale

Beyond the Reef: Workflow Automation
“No one goes beyond the reef. A rule that keeps us safe.” – from the film Moana (2016) Automation tool vendors, while growing in their niche, are quickly trying to redefine the automation market within the walls of their individual capabilities. A quick glance at one of the leading RPA vendor’s website markets the product

The Importance of Questioning Marketecture
In any given year, there are a number of strategies and technologies that rise to the level of buzzword, and with them often comes the logic that if those strategies or technologies are present, the solution is automatically better. But is it? Things like object-oriented programming (OOP), service oriented architecture (SOA), open-source, Agile, Cloud, BlockChain…and