9 Retail Leader Insights from NRF 2020

Every year, the National Retail Federation (NRF) puts on a convention and expo in New York City to focus on trends and technologies in the retail industry. For 2020, the theme was VISION. With an opening keynote by idol Satya

Both artificial intelligence and automation was a common topic in almost all of the sessions that I attended and in the products showcased by many of the vendors.

Following are some of the overall takeaways I gathered from this informative and inspiring three day event.

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